Refund Policy
Our commitment is to fulfill our clients’ expectations and deliver superior digital services. We recognize, however, that circumstances change and clients may occasionally need to discontinue their accounts or request a payment review. Accordingly, we have established the following refund standards:
REFUND POLICY & CONDITIONS
We outline clear rules regarding non-refundable scenarios across our services:
Pre-Delivery Cancellation: If a client terminates their service contract prior to the designated delivery date, they may be eligible to retain any unallocated portion of their payment.
Dissatisfaction Notice Period: In cases where a client expresses dissatisfaction with our deliverables, they have up to 30 days from the date of delivery to submit a formal request for evaluation. To qualify for consideration, the client must provide comprehensive, actionable feedback detailing the reasons for dissatisfaction, allowing our team the opportunity to rectify any issues.
Post-Delivery Policy: Once services have been fully rendered and accessed by the client, we generally do not entertain refund requests unless extraordinary circumstances justify special evaluation.
Payout Processing: Should a refund or credit be approved, we commit to processing it within 14 business days following request approval. All approved refunds will be issued using the original payment method utilized during purchase.
CONTACT INFORMATION
If you have any questions, inquiries, or complaints regarding our refund and cancellation policies, please reach out to us at:
Email: Angela@futurekeytechnologies.com
Website: www.futurekeytechnologies.com